Monitor Open with Fleet Insight and the new AI assistant, Elrey

Your New AI Assistant for Smarter Flight Operations

Your Shortcut to Faster, More Informed Actions  

From ongoing staffing shortages in air traffic control and operations to rising flight volumes and increasingly complex logistics, aviation professionals are facing pressure to do more with fewer resources. In an environment where every second counts and the stakes are high, tools that help lighten the load are more essential than ever.  

Now imagine if the tools could do more of the heavy lifting – so teams didn’t have to.  

That’s where Elrey comes in. 

Elrey B. Jeppesen

Elrey is a new addition to Fleet Insight – built to support dispatchers, flight followers and operations teams in the moments they need it most. It’s designed to assist, not replace, by helping streamline routine workflows and surface key information faster, all within Jeppesen Fleet Insight.

The name “Elrey” pays tribute to Elrey B. Jeppesen, a trailblazer in aviation safety whose legacy transformed how pilots and airlines navigate the skies. Today – Elrey carries that spirit forward – helping operation teams work with greater clarity, speed and confidence.

Chat with Elrey within Fleet Insight

Elrey is built directly into the Fleet Insight UI, making it easier for you to access key insights without jumping between tools or disrupting your workflow.

Fleet operators can interact with the chatbot UI through suggested prompts or by typing their own questions or commands. They also have the option to use voice input, allowing for a more natural and intuitive way to engage with Elrey.

Elrey is purpose-built for aviation, and it’s powered by Jeppesen Stratosphere. Stratosphere provides solutions to unforeseen aviation challenges, sharpening human judgment rather than replacing it. It is seamlessly integrated with Jeppesen products, and it leverages AI and other advanced technologies to help airline operators and pilots to make informed, real-time decisions. It is backed by over 90 years of aviation expertise and data, incorporating both public and proprietary information. Elrey streamlines complex decisions by pulling data from multiple systems – eliminating manual effort and improving both efficiency and safety.    

Elrey proactively suggests solutions to flight disruption challenges while providing a balanced approach that integrates human input for critical decision-making. With Elrey, airlines will proactively address challenges, ensure timely departures, minimize delays and foster a positive travel experience for passengers.   

Because Elrey responds with critical information, we also display the source of that information. This gives you the opportunity to cross reference and verify its accuracy with a simple click. You can think of this as built-in observability.

We also give users the opportunity to rate Elrey’s response. And there is a mechanism for users to add enhanced feedback which will help Elrey continuously learn and improve its accuracy and usefulness.

Anticipating Delays at WSSS

A user is monitoring conditions at Singapore Changi Airport (WSSS) to evaluate potential delays. While the weather is currently favorable, Elrey highlights increased congestion on the ground, leading to longer taxi times. With this insight, the user can proactively anticipate a slight delay and adjust flight planning accordingly – ensuring more accurate dispatch decisions.


Elrey provides the average taxi times and expected durations for taxing and landing.


In this example, Elrey responded with current operational data, indicating inbound and outbound delays, with outbound delays facing significantly longer wait times at Singapore Changi Airport.


Elrey responds to a weather-related query about Singapore Changi Airport that current weather is favorable, with light winds and good visibility, signaling no immediate operational impact. Note that in this instance, Elrey gathered information from more than one data source to provide a response to the question about weather-related impact to travel.

The Future of Flight Operations Starts Here

Stay tuned for updates as we continue to enhance Elrey – and explore how it’s designed to help your team do more, with smarter support.

Learn More