August 26, 2013

Jeppesen to Optimize Crew Pairing for JetBlue Airways

New service agreement provides Jeppesen Crew Pairing solution to increase crew management efficiency for JetBlue

Englewood, Colo. | 26 Aug 2013 | By Jeppesen

Jeppesen, a part of Boeing Digital Aviation, and JetBlue Airways, a leading New York-based commercial carrier, recently agreed to a new five-year service contract. Through the agreement, Jeppesen will provide its Crew Pairing solution to optimize JetBlue’s monthly crew pairings for all pilot and in-flight crewmembers.

Jeppesen’s industry-leading crew pairing capabilities will be used to increase operational efficiency and enhance quality of life for crewmembers, while reducing overall costs related to crew planning for JetBlue’s 850 daily flights. JetBlue will operate the Jeppesen Crew Pairing product in-house, customized for JetBlue needs, using Jeppesen’s industry-leading pairing optimizer to enhance the airline’s crew planning capabilities.

“Providing cost savings and increased overall efficiency through optimized crew pairings will provide JetBlue with an operational advantage in a competitive business environment,” said Tim Huegel, director, Jeppesen Aviation Portfolio Management. “We will support JetBlue in managing crew planning through this agreement and are pleased to team with such a dynamic airline that continues to expand its operations.”

Using Jeppesen Crew Pairing, JetBlue will be able to optimize a full monthly crew schedule, instead of a typical daily or weekly outlook. Overall, the solution offers powerful decision support, enabling effective control of costs and other objectives, while its flexibility and modeling capabilities makes it easy to adapt to changes.

“Through integration of Jeppesen Crew Pairing capabilities, we will be using a premier pairing optimizer, which allows us to respond quickly to constantly evolving airline operational factors,” said Tony LaCognata, director crew services, JetBlue Airways. “With an initial integration of planning operations managed through their offsite service bureau, Jeppesen has helped us improve operational efficiency while we implement their crew pairing product for our in-house operations.”

In addition to its Crew Pairing solution, Jeppesen also offers a complete suite of airline-based crew and fleet management services, including Jeppesen Crew Rostering, Crew Tracking, Manpower Planning, Tail Assignment and fatigue risk management tools.

For further detail on the destinations served by JetBlue Airways, please visit For more information on Jeppesen crew and fleet management services, please visit

About Jeppesen:
For more than 75 years Jeppesen has made it possible for pilots and their passengers to safely and efficiently reach their destinations. Today, this pioneering spirit continues as Jeppesen delivers transformative information and optimization solutions to improve the efficiency of air and sea operations around the globe. Jeppesen is a Boeing subsidiary and part of the Digital Aviation business unit within Boeing Commercial Aviation Services. Boeing offers the industry’s largest portfolio of services, support and solutions, collectively known as the Boeing Edge, providing customers a competitive advantage by solving real operational problems, enabling better decisions, maximizing efficiency and improving environmental performance – intelligent information solutions across the entire aviation ecosystem.

About JetBlue Airways:
JetBlue is New York’s Hometown Airline™ with other focus cities in Boston, Fort Lauderdale, Los Angeles (Long Beach), San Juan and Orlando. Known for its award-winning service and free inflight entertainment as much as its low fares JetBlue offers the most legroom in coach of any U.S. airline (based on average fleet-wide seat pitch) as well as super-spacious Even More Space seats. JetBlue is also America’s first and only airline to offer its own Customer Bill of Rights, with meaningful and specific compensation for customers inconvenienced by service disruptions within JetBlue’s control. Visit for details. TrueBlue, JetBlue’s exclusive rewards program for frequent fliers, allows customers to earn points even faster with partner programs, while redeeming awards starts at just 5,000 points and $2.50 taxes/fees for one-way travel, with no black-out dates. JetBlue serves 79 cities with 850 daily flights and plans to launch service in 2013 to Worcester, Massachusetts, Port-Au-Prince, Haiti, as well as Lima, Peru, subject to receipt of government operating authority. With JetBlue, all seats are assigned, all fares are one-way, and an overnight stay is never required. For information call 1-800-538-2583 (TTY/TDD 1-800-336-5530),or visit

Media Contact:
Brian Rantala