October 21, 2016

Jeppesen and TUI Group to Enhance Airline Dispatch Training

Combined Jeppesen eAcademy and TUI Group Operation Centre (GOC) on the job training programs create new in-house learning option for dispatch operations

Jeppesen, a Boeing Company, has teamed with TUI Group, the European charter and scheduled airline service operator, to enhance dispatch operations and training through an integrated in-house program available for airlines and other operators. Together, Jeppesen’s eAcademy program streamlines recurrent dispatch training for operators, while on the job training programs from TUI GOC establishes a complete theory and practical learning environment that is ICAO and EASA-compliant.

“Deployment of the eAcademy program from Jeppesen provides an easy to use system for essential dispatch program learning and examination capabilities,” said Bernhard Chwalek, Manager Training and Reporting, TUI Group Operation Centre. “Combining the eAcademy program with our on the job training fully prepares dispatchers for the rigors of the job, by applying the latest practices and working knowledge in real-world scenarios.”

Jeppesen has partnered with Boeing Services Deutschland GmbH to form the courseware for Jeppesen eAcademy training programs. Boeing Services Deutschland GmbH is a leading provider of software programs for EASA-based aviation training.

The Jeppesen eAcademy training system combines training management system functionality with learning management system tools, providing a complete e-learning system for EASA centric aviation study. The program also has developed standards for controlled e-learning programs that are fully compliant with EASA regulatory guidance.

“Following the successful deployment of our eAcademy program with the TUI Group, we are now pleased to work together to help airlines achieve their operational goals related to efficient dispatch training operations and skill development,” said Norman Wagner, director, Jeppesen Strategic Sales & Services – Commercial Aviation Europe. “Further, our complete dispatch training programs are hosted on our servers, which eliminates the need for operators to invest in additional IT infrastructure and further streamlines training operations.”

On the job training programs from TUI GOC help to further classroom learning by applying newly acquired knowledge in live airline operations control and dispatch environments, in compliance with applicable regulations and operator policies. The addition of on the job training from TUI GOC now allows Jeppesen to offer a complete dispatch training solution for the commercial aviation and training market.

The Jeppesen eAcademy program is also used with leading flight schools and universities to provide a customized, modular approach for pilot training, examination and certification, using multiple delivery platforms.

For more information on the destinations served by TUI Group and its operating partners, please visit www.go-centre.com. More detail on the complete Jeppesen training solution, including flight training, navigation services and business management functions, is available at www.jeppesen.com/school.

About Jeppesen:
For more than 80 years, Jeppesen has made it possible for pilots and their passengers to safely and efficiently reach their destinations. Today, this pioneering spirit continues as Jeppesen delivers transformative information and optimization solutions to improve the efficiency of air operations around the globe. Jeppesen is a Boeing subsidiary and part of the Digital Aviation business unit within Boeing Commercial Aviation Services. Boeing offers the industry’s largest portfolio of support and services solutions, providing customers a competitive advantage by solving real operational problems, enabling better decisions, maximizing efficiency and improving environmental performance – intelligent information solutions across the entire aviation ecosystem.

About TUI Group Operation Centre (GOC):
TUI Group Operation Centre, or simply called the GOC, is a professional knowledge centre with years of combined experience in the commercial aviation industry, in particular in the areas of flight operations, dispatch and flight support. Embedded in one of the largest German leisure travel airlines (www.tuifly.com), the TUI Group Operation Centre offers all the sustainable advantages of an independent service provider. All our services are IOSA certified, constantly reviewed and audited, optimised and state of the art. The TUI Group Operation Centre wants to deliver its customers the best product with highest service standard. We want to be ahead, so our homepage reflects general and high level services only. For more details, please use our RFI button and be sure, yes we want and yes we can. TUI Group is the world’s number one tourism business. From now on, the broad portfolio gathered under the Group umbrella will consist of strong tour operators, 1,800 travel agencies and leading online portals, six airlines more than 130 aircraft, over 300 hotels with 210,000 beds, 13 cruise liners and countless incoming agencies in all major holiday destinations around the globe. This integrated offering will enable us to provide our 30 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability.The TUI GOC was founded in 2001 by a merge of operational services between the TUI Airlines, grew till then to a unique operations platform based in Hannover/Germany and is today an integrated division into TUI Group organization.

Media Contact:
Brian Rantala