August 23, 2010

Jeppesen and Turkish Airlines Agree to Manpower Planning and Optimized Crew Tracking Solution Service Contract

Turkish Airlines will now operate with a total Jeppesen crew management system under a new service agreement

Englewood, Colo. | 23 Aug 2010 | By Jeppesen

Jeppesen recently signed a new service agreement with Turkish Airlines, one of the fastest growing airlines in the world, to provide a solution for crew tracking and manpower planning. Turkish Airlines, a Jeppesen crew pairing and crew rostering customer prior to signing the new service agreement, will now operate with a total integrated Jeppesen crew management system.

The crew management system provided by Jeppesen will allow the airline to integrate powerful decision support throughout their entire crew management process, from long-term forecasting to day-of-flight operation. The Jeppesen manpower planning solution is used for long-term planning of crew, to balance resources and to level peaks of demand. The crew tracking system will ensure efficient operation and cost control by implementing automatic problem detection, alert functionality, and proposing solutions produced by performance analysis technology.

“Through our agreement with Jeppesen, we foresee significant improvement in our ability to manage day-of-flight operations and reduce crew planning disruptions,” said Adnan Metin, Turkish Airlines senior vice president, Corporate Development and CIO. “We also expect a positive effect on revenue from allowing more and later aircraft swaps, which increases our ability to adjust passenger capacity.”

The manpower planning and crew tracking system also includes a crew recovery module, allowing Turkish Airlines to utilize powerful optimization technology to quickly determine cost-efficient recovery solutions. The entire system is designed to increase operational efficiency while meeting the demands of a rapidly evolving airline business environment, by allowing for customization of the crew solution suite that integrates seamlessly with airline operating systems.

“We are excited to extend our partnership with Turkish Airlines and to extend the installation into a fully integrated crew management suite,” said Thomas Wede, Jeppesen senior vice president and general manager, Aviation. “Turkish Airlines is working diligently towards their goal of becoming a global brand in the commercial aviation sector. Our industry-leading crew management solutions will work to help them achieve that long-range objective.”

For more information on the industry-leading crew management solutions provided by Jeppesen, please visit our commercial crew management site.

About Turkish Airlines
Established in 1933 with a fleet of only 5 aircraft, Star Alliance member Turkish Airlines is today a four-star airline company with a fleet of 142 aircraft flying to 166 destinations around the world, comprising 39 domestic and 127 international destinations.

About Jeppesen
For more than 75 years Jeppesen has made it possible for pilots and their passengers to safely and efficiently reach their destinations. Today this pioneering spirit continues as Jeppesen delivers essential information and optimization solutions to improve the efficiency of air, sea and rail operations around the globe. Jeppesen is a subsidiary of Boeing Commercial Aviation Services, a unit of Boeing Commercial Airplanes. Jeppesen corporate information is available online at

Media Contact:
Brian Rantala