August 31, 2015

Jeppesen and Virgin Australia Announce Crew Operations Agreement

Jeppesen will provide Crew Tracking solution for airline through new agreement

Jeppesen, a part of Boeing Commercial Aviation Services, will provide Virgin Australia with its Crew Tracking solution through a new service agreement. The Jeppesen crew management tool will help the airline monitor and resolve changes or disruptions to set crew schedules.

Virgin Australia General Manager, Operations Planning Shane Lord said: “Efficient crew management is a key focus for us. Jeppesen’s Crew Tracking solution will help us minimize the impact of disruptions in real time.”

Jeppesen Crew Tracking helps airlines detect, resolve and follow up on changes made to previously published crew schedules. The system alerts airlines in real-time with updated information on numerous crew scheduling factors, including short connection times, missed check-ins, visa status, and more. Advanced system tools repair and re-plan crew rosters accordingly, to maintain operational continuity.

“Airlines are seeking solutions for gaining an edge in a competitive business environment and Jeppesen crew management tools work to reduce operating costs and eliminate inefficiencies,” said Peter Andersson, director, Jeppesen Crew Optimization. “We look forward to helping Virgin Australia establish and maintain seamless crew operations while they serve destinations around the globe.”

Overall, Jeppesen Crew Tracking integrates with other Jeppesen crew and fleet solutions to provide a full spectrum of scheduling, decision support, change management and modeling capabilities to drive operational airline efficiency. Jeppesen Crew Tracking further enhances efficient operations by detecting potential issues early in the process and creates several recovery options, complete with cost analysis data, to help airlines make the best decision to maintain crew schedules.

About Jeppesen:
For more than 80 years, Jeppesen has made it possible for pilots and their passengers to safely and efficiently reach their destinations. Today, this pioneering spirit continues as Jeppesen delivers transformative information and optimization solutions to improve the efficiency of air and sea operations around the globe. Jeppesen is a Boeing subsidiary and part of the Digital Aviation business unit within Boeing Commercial Aviation Services. Boeing offers the industry’s largest portfolio of services, support and solutions, collectively known as the Boeing Edge, providing customers a competitive advantage by solving real operational problems, enabling better decisions, maximizing efficiency and improving environmental performance – intelligent information solutions across the entire aviation ecosystem.

For more information about Jeppesen crew and fleet management services, please visit

About Virgin Australia

Virgin Australia is part of the Virgin Australia Group (ASX: VAH), a major Australian airline group that operates domestic and international regular passenger services, charter and cargo services and the loyalty program Velocity Frequent Flyer. The Group employs around 10,000 people in Australia, New Zealand and the United States.

Virgin Australia launched in 2000 and has since established itself as a contemporary, full-service airline with a reputation for exceptional customer service. It is the second largest airline in Australia and has a combined network of more than 450 destinations with its four alliance partners: Air New Zealand, Delta Air Lines, Etihad Airways and Singapore Airlines. Virgin Australia has developed an extensive flight network across regional Australia and provides Charter and Cargo services. It operates a modern fleet of around 140 aircraft that includes Airbus A330, Airbus A320, Boeing 777, Boeing 737, Embraer 190, ATR-72 turboprop, Fokker 100 and Fokker 50 aircraft.

For more information about Virgin Australia, please visit

Media Contact:
Brian Rantala

Virgin Australia Public Affairs
+61 7 3333 9666