FRM News Flash – August 2019

Welcome Airlink!


Airlink is a privately owned South African airline business, operating a fleet of more than 60 aircraft, who recently joined the family of operators using Jeppesen fatigue risk management functionality. Airlink is the regional feeder airline that operates 60,000 flight missions per annum and more than 55 routes covering southern Africa & St Helena island.

”We chose Jeppesen Concert and BAM for our operation, as we wanted to be able to assess and control fatigue risk in great detail using the leading science, but also have meaningful SPIs quantifying overall risk development over time.”, says Captain Tammy King, Executive Manager Flight Operations and Standards, at Airlink. “Already in this early stage, we are very happy with the solution and the support we have received from Jeppesen to get us up and running.”

Stefan Hiller, Sales Director at Jeppesen, adds: “We are honored to be chosen by Airlink and look forward to supporting them with their FRM needs for many years to come.”

Please find here more information about Jeppesen Concert and the Boeing Alertness Model.

RAVE and the Jeppesen Avocado

Did you miss out on this great video explaining the Jeppesen Avocado? Having an easily configured business logic layer is not only important for solving the right problem, but also for providing good decision support through ‘what-if’s’ allowing for true quantification of the effects of changes. These can include quantifying the reduction in fatigue risk and change to crew productivity when modifying or adding to your rule set that governs planning and operations.

Read more about RAVE, the Avocado and the value provided by good decision support tools in this document, and of course you can also read also about management by exception – the concept embraced by our crew solution suite found here on our new web site.

Sleep is your Superpower

In case you have not already discovered and read Why We Sleep by Matt Walker, this 20-minute TED talk will provide you with some highlights from the book.

Walker shares the wonderfully good things that happen when you get sleep — and the alarmingly bad things that happen when you don’t, affecting both your brain and body. Learn more about the impact of sleep on your learning, memory, immune system and even your genetic code — as well as gain helpful tips for getting some shut-eye

Simplifying Fatigue Risk Awareness for Crew

Operators are increasingly using bio-mathematical models (BMMs) integrated into their crew management process (more in this document), suppressing fatigue risk to become as low as reasonably practicable. Even so, a fair amount of fatigue risk, often with the basic level determined by the business model itself, will of course remain in the published and operated rosters. For this reason, it is equally important to prepare crew through training, but also by more direct guidance creating suitable fatigue risk awareness. A precondition for risk reduction, with a given roster content, is risk awareness by the crew.

One way of doing this is of course publishing the rosters so that crew can load them into a personal tool such as CrewAlert Pro where they can get a detailed prediction based on their own personal settings of diurnal type, commute times etc., even prior sleep and wake history.

An even simpler way to create risk awareness is to publish Periods of Elevated Fatigue Risk (PEFR) with the published and updated roster information sent to crew. The picture illustrates one way of doing so in a Gantt representation of the roster by simply placing ‘markers’ (here coloured amber) during the hours where risk is predicted above a certain level. By having these markers available, even if predicted just for a ‘typical crew’ by a BMM, crew will have a better chance of thinking twice about how to prepare for that part of the duty period – perhaps making better use of the preceding sleep opportunity and preparing for other mitigations such as caffeine, CRM+ and controlled rest.

Meet up with the Jeppesen experts:

SEP 9-13: Shiftwork & Working Time Symposium, Coeur d’Alene, Idaho

SEP 19: 2019 FRM Conference Taiwan, Taipei

SEP 30: AGIFORS Annual Symposium hosted by Boeing, Seattle

OCT 1-2: FRMS Forum, San Fransisco

OCT 8-9: FRM Training Course, Gothenburg

OCT 21-24: Jeppesen Users Conference, Dubai

MAR 16-19: Managing Fatigue 2020, Freemantle

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