It was English poet Alexander Pope who taught us that, “To err is human; to forgive, divine.” Would Mr. Pope have felt the same if he’d just stepped off a six-hour intercontinental flight to find …
In Part 1 of our series, we noted that clearing customs can be one of the more stressful times for a flight crew and offered four tips to help reduce that stress. In Part 2 …
A more popular definition of stress is: being put in a position of high expectation and low control. Based on this definition, most international operators are likely to agree that clearing customs is about as …
In 2005, the current Advance Passenger Information System (APIS) requirements were cemented with the publication of the APIS Final Rule. On the eve of its tenth anniversary, we thought it was important to remember why …
